Retail Insights

June 24, 2021  |  by Diebold Nixdorf

Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.

May 12, 2021  |  by Reint Jan Holterman

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

April 15, 2021  |  by Diebold Nixdorf

Consumers expect a personalized shopping experience. With Vynamic™ software, you will have all the tools needed to use the right data at the right time, in order to deliver unique, unexpected moments of delight that will keep consumers coming back for more.

January 26, 2021  |  by Diebold Nixdorf

Explore how modularity can help retailers offer consumers more choice in their personal shopping experiences.

January 07, 2021  |  by Reint Jan Holterman

As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,

October 28, 2020  |  by Diebold Nixdorf

For a smooth adoption of self-service journeys by consumer, it is crucial that self-service equipment is readily available at all times.

September 22, 2020  |  by Reint Jan Holterman

No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way

September 15, 2020  |  by Diebold Nixdorf

Learn how openness will be the guiding principle for retailers to evolve with the ever changing consumer journey.

June 22, 2020  |  by Reint Jan Holterman

In a previous blog article, we looked at Storevolution™ as an approach and a program to support retailers coping with continuously changing processes in retail. In this blog we take a closer look at two real-life examples in which the Storevolution approach was applied in practice.

March 13, 2020  |  by Arvin Jawa

Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.